Job No: 542525, 8/27/2024

HOUSING OPERATIONS COORDINATOR
Administrative Support Coordinator II
Housing and Residence Life

Salary Range: $4,058 - $6,653/Monthly (Budgeted Hiring Salary Range $4,058 - $4,445/Monthly)

Work Schedule: Full-Time, Monday - Friday 8:00 a.m. to 5:00 p.m. Must be able to work occasional evenings and weekends and adjust working hours to meet demands of cyclical processes and events. May possibly be called back periodically to perform work as needed on an emergency basis only. Non-exempt classification.

Essential Functions: Under the general direction of the Associate Director of Business Operations, the Housing Operations Coordinator is responsible for key processes of the Office of Housing and Residence Life. Responsibilities include: developing, updating, and maintaining the on-line housing applications, contracting, housing assignments, and room transfers; collaborating on move-in/move-out; and locating appropriate spaces for residents with approved accessibility guidelines for buildings and facilities per Americans with Disabilities Act (ADA) accommodations. In collaboration with the business operations team the incumbent will assist with key management and inventory and the door access software system for residents. This position works closely with the marketing and communications specialist in planning and developing communications to potential and current students. The incumbent is responsible for implementing processes to achieve and maintain full occupancy during the academic year and assisting the summer conference coordinator in assigning summer conference guests and specialized programs. The incumbent will develop and produce reports utilizing the StarRez database system pertaining to a variety of operational needs such as tracking housing license agreements, occupancy, temporary room assignments due to facility issues or emergency housing requests, and weekly rosters for the residence life team and campus public safety to manage crisis and emergency response. May require travel to attend training programs off-site for occasional professional development.

Required Qualifications & Experience: Equivalent to four years of office experience, which included providing ongoing work coordination and/or lead responsibilities. Thorough knowledge of university infrastructure, policies, and procedures Functional knowledge of and skills in standard office procedures and practices as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Proficiency in Word, Excel, PowerPoint, campus databases and housing management systems Demonstrated skills in an institutional/educational environment utilizing customer-oriented a service-centered attitude. Strong organizational and coordination skills. Ability to use and quickly learn new office support technology systems and software packages. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Experience using a housing database system, e.g. StarRez.

Closing Date: Review of applications will begin on September 10, 2024, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

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